If you are having trouble accessing your account in MStar LSP, first check to make sure that you are typing your username and password correctly. If you still cannot access it, please contact our Support Desk via email at SupportDesk@mgrmedu.com or call Monday-Friday from 8:00 AM to 6:00 PM on 480 755 8222 ext. 2727 and our technicians will be glad to help you.